Global Logistics Solutions: India’s first AI-powered logistics provider driving predictive, and sustainable growth

By Admin

20 Dec, 2025

Introduction
In an era where speed, transparency, and sustainability define supply chain success, logistics providers must go beyond traditional operations. Global Logistics Solutions, founded in 2006, has emerged as India’s first AI-powered logistics service provider, redefining how cargo moves across borders. Jiss Mathew, Director of Global Logistics, shares how predictive analytics, intelligent automation, and multimodal expertise are transforming logistics into a smarter, faster, and more sustainable ecosystem.

AI-Powered Operations Built on Practical Impact
From its inception, Global Logistics Solutions has followed a clear philosophy: deliver logistics solutions that are easy, efficient, and economical. Today, this vision is powered by artificial intelligence, not as a buzzword, but as a practical operational backbone.

AI is applied across four core areas. Predictive analytics for LCL consolidation enables accurate forecasting of cargo volumes using historical data, seasonal trends, and market movements. This ensures optimal container utilization and faster transit times. Intelligent document processing through automation bots has reduced manual errors by over 99 percent and cut documentation timelines from hours to minutes. Predictive fund flow optimisation improves cash flow forecasting by analysing receivables, customer credit profiles, and payment patterns. Trade route optimisation allows dynamic planning of FCL, LCL, and air cargo movements, enabling cost-efficient routing, better stowage, and even the launch of new service routes.

Together, these AI-driven systems allow Global Logistics Solutions to combine smart work with hard work, maximising efficiency while minimising operational friction.

Customer-Centric Benefits: Speed, Visibility, and Cost Savings
The impact of AI-driven logistics is directly experienced by customers. Predictive LCL planning ensures cargo moves on the earliest available vessel, avoiding unnecessary port or warehouse delays. Import shipments are delivered within 24 hours of container arrival at terminals, which is three to five days faster than the industry average.

Visibility is enhanced through proactive, predictive tracking systems. Customers receive alerts on potential delays and revised ETAs before disruptions occur. The Global Privilege customer loyalty program further strengthens engagement, while a ChatGPT-powered text-based tracking system provides real-time visibility and allows clients to generate customised reports and insights effortlessly. This shifts supply chain planning from reactive problem-solving to proactive decision-making.

Cost savings are a natural outcome of these efficiencies. Faster transit times and optimised consolidation reduce inventory holding periods, saving customers at least ₹5,000 per import shipment while improving cash flow for exporters.

Evolution of Multimodal Logistics in India
As a Multimodal Transport Operator since 2006, Global Logistics Solutions has witnessed significant progress in India’s logistics landscape. The shift from fragmented vendor chains to integrated multimodal solutions has been driven by infrastructure development and policy initiatives. Dedicated Freight Corridors are transforming rail into a faster and more reliable mode, while the Unified Logistics Interface Platform under the National Logistics Policy is enabling seamless data exchange across transport modes.

Global Logistics Solutions has evolved alongside this progress, expanding from basic road-sea combinations to advanced sea-air and road-rail-sea models. This evolution has supported the company’s growth into a network of 19 branches across India, enabling truly integrated logistics solutions.

LCL Cargo: Backbone of SME Export Growth
Less than Container Load cargo accounts for nearly 8 percent of global trade and is growing rapidly in India. It is particularly critical for SMEs, which contribute around 45 percent of India’s exports. Key sectors such as pharmaceuticals, textiles, garments, and chemicals rely heavily on strong LCL support.

Global Logistics Solutions stands out as the only India-based consolidator offering direct LCL services to 40 global destinations and inbound services from 30 locations. The company is now advancing toward “LCL as a Managed Service,” where end-to-end export and import processes are handled strategically. This model provides SMEs with the visibility, reliability, and flexibility needed to compete with larger global players.

Despite this growth, challenges remain. High turnaround costs, regulatory complexity, fragmented cargo handling, and limited automation at CFSs and ICDs reduce India’s competitiveness compared to global hubs like Singapore and Malaysia. Industry-wide adoption of digital protocols, warehouse automation, IoT-enabled cargo tracking, and regulatory simplification can significantly improve efficiency and reduce costs.

Future Growth: Air Cargo, Strategic Lanes, and Integrated Control Towers
While sea freight remains the foundation, air cargo is emerging as a major growth driver. Post-pandemic demand for speed and resilience has accelerated growth in pharmaceuticals, perishables, electronics, and e-commerce. With new airports coming up across tier 1 and tier 2 cities, the gap between air cargo supply and demand is expected to narrow.

Global Logistics Solutions is integrating air, sea, and land services to offer hybrid solutions such as sea-air and air-sea combinations, delivering significant cost and time savings. Expansion is also focused on high-growth trade lanes, including Japan–India, Africa–India, Europe–India, and Latin America corridors.

Service innovation is centred on a data-driven Control Tower model, offering clients a single dashboard to manage their entire logistics ecosystem across all transport modes.

People, Sustainability, and Long-Term Differentiation
Looking ahead, Global Logistics Solutions has clear strategic priorities. Complete digitisation aims to create a fully paperless, AI-native operation from order to payment. Sustainable logistics is a growing focus, with investments in carbon footprint measurement and certified green logistics options. Strategic global partnerships are being strengthened to complement organic growth, while continuous people development remains central to the company’s culture.

In an increasingly technology-driven market, differentiation comes from the balance of powerful AI systems and experienced logistics professionals. With over 350 dedicated team members, Global Logistics Solutions combines technology with a human touch, building trusted relationships and delivering tailored solutions that empower customer growth.

Conclusion
Global Logistics Solutions represents the future of Indian logistics, where predictive intelligence, multimodal expertise, and sustainability converge. By integrating advanced AI with deep industry experience, the company is not just moving cargo, but reshaping supply chains to be faster, smarter, and more resilient, driving long-term growth for India’s global trade ecosystem.